SECTION 7 — LIABILITY & RESPONSIBILITY AGREEMENT
_____ I understand that I am responsible for the quality and accuracy of all work I perform.
_____ I understand that I must follow proper diagnostic procedures before recommending repairs.
_____ I understand that guessing repairs or replacing parts without reasonable verification is not acceptable.
_____ I agree to verify all parts before installation.
_____ I understand that incorrect part installation may be my responsibility if caused by my error.
_____ I accept responsibility for damage caused by negligence, improper installation, unsafe work, or misuse of tools.
_____ I understand I may be financially responsible for damages caused to customer vehicles due to my actions, negligence, or policy violations, subject to applicable law and company review.
_____ I agree to immediately report any damage, mistake, broken bolt, stripped thread, unsafe condition, or customer concern to the office.
_____ I agree not to perform additional work outside the approved scope without office approval.
_____ I understand that all additional labor, added parts, or scope changes must be approved before continuing.
_____ I agree to maintain professional conduct with all customers.
_____ I agree not to argue with customers or negotiate pricing on-site.
_____ I agree not to accept direct payment, cash, side jobs, or off-book work from company customers.
_____ I understand that violation of payment or side-job policy may result in immediate removal from dispatch eligibility or termination.
_____ I agree to communicate with dispatch throughout all assigned jobs.
_____ I understand that failure to communicate may result in job reassignment, reduced dispatch priority, or disciplinary action.
_____ I understand that I am responsible for maintaining my own tools and equipment unless otherwise agreed in writing.
_____ I understand Silicon Hills Mobile Mechanics is not responsible for lost, stolen, or damaged personal tools unless otherwise agreed in writing.
_____ I agree to follow safety procedures and perform work responsibly.
SECTION 8 — PAY & INDEPENDENT CONTRACTOR ACKNOWLEDGMENT
_____ I understand that I am being considered as an independent contractor unless otherwise specified in writing.
_____ I understand that I am responsible for my own taxes, insurance, reporting, and business expenses unless otherwise agreed in writing.
_____ I understand that pay may vary by job type, complexity, approval status, and company policy.
_____ I understand that pay is issued according to the company’s approved payment schedule and method.
_____ I understand that deductions, chargebacks, or reduced dispatch priority may occur for negligence, damages, incomplete work, customer complaints, callbacks, or policy violations, subject to applicable law and company review.
_____ I understand that I am not authorized to change customer pricing, negotiate discounts, or create payment arrangements without office approval.
SECTION 9 — COMPANY POLICY ACKNOWLEDGMENT
_____ No side jobs with company customers.
_____ No direct payment collection without office approval.
_____ No off-book work.
_____ No unauthorized discounts.
_____ No added repairs without approval.
_____ No abandoned jobs without communication.
_____ No disrespect toward customers, staff, or other technicians.
_____ Must follow dispatch instructions.
_____ Must protect company reputation.
_____ Must document work performed.
_____ Must upload or provide photos/videos when requested.
_____ Must communicate delays, issues, findings, and completion status.
